Device guide
IPTV on MAG boxes.
Send us the MAC address from the sticker, then enter the portal URL we send. No app needed.
Updated 15 November 2026 · IPTV Guy setup team
Before you start
Have these ready.
- Your exact model (the model and MAC address on the sticker under the box).
- Your login from us: a free 24-hour demo or your plan.
- A steady connection: a cable if you can, or strong Wi-Fi.
How it works
No app needed.
- A MAG box uses a built-in portal, not an app.
- We register your box’s MAC address, then send you a portal URL.
Set up
Step by step.
- Find the MAC address on the sticker under the box (or in the box’s information screen).
- Send it to us on WhatsApp with the model.
- On the box, open Settings → System settings → Servers → Portals.
- Type any name in Portal 1 name and the URL we send in Portal 1 URL.
- Save, go back and restart the portal (or the box).
- Open a live channel, then try a film.
Troubleshooting
Common fixes.
Portal won’t load
Check the URL was typed exactly, then restart the box.
“MAC not authorised” or similar
Check the MAC address you sent matches the sticker, then message us.
Freezing
Plug the box into the router with a cable. Speed & Wi-Fi →
MAG questions
MAG boxes, answered.
Where is the MAC address on a MAG box?
On the sticker underneath, and in the box’s information screen.
Where do I enter the portal?
Settings → System settings → Servers → Portals.
Do I need an app?
No. MAG boxes use the portal.
Can I use two MAG boxes?
Each box has its own MAC address. Buy a plan and get 30% off a separate connection for each extra device. Get 30% off an extra connection →
Watch on your terms.
Try it free for 24 hours on your own screen before choosing a plan.